Return Window: You can request a return within 7 days of delivery, as long as the item is unused, in its original packaging, and in resellable condition.
Non-Returnable Items: Personal care items, opened skincare products, and gift cards cannot be returned once delivered, for hygiene and safety reasons.
How to Request a Return: Message us on WhatsApp or email support@quickora.com with your Order ID and reason for return. Our team will confirm pickup within 24-48 hours.
Refunds: Once the returned item is received and inspected, refunds are processed within 5-7 business days to the original payment method. For COD orders, refunds are made via UPI transfer.
Damaged or Wrong Item: If you receive a damaged, defective, or incorrect product, contact us within 48 hours of delivery with photos, and we'll arrange a free replacement or full refund โ no questions asked.
Exchanges: We currently do not offer direct exchanges. Please return the item for a refund and place a new order for the item you'd like instead.
Have questions about a specific order? Reach out via Contact Us below.